Questions, answered.

Everything you want to know about the Agave Pack. Can't find it here? Email us at hello@agave-products.com.

The pack

What is the Agave Pack?

A 7 oz hip pack that unfolds into an 18L backpack. Wear it at your hip for quick trips, across your body, on your back when the day gets bigger, or strapped to your handlebars. One pack, no extra parts.

How does it convert?

Unzip the hip pack and pull the backpack out of it. It's stored inside, shoulder straps and all. To switch back, fold it into itself and zip it closed. It takes a few seconds once you've done it twice.

What are the four ways to carry it?
  1. Hip pack: the waist belt clips around you.
  2. Cross-body: wear the same belt over one shoulder.
  3. Backpack: unfold it and use the padded shoulder straps.
  4. Handlebar bag: strap the waist belt around your bars.
What colors does it come in?

Black, Seafoam, Aqua, Poppy, Navy and Agave.

I've seen a gray one. Can I still get it?

Gray was an earlier colorway and is no longer available. Same pack, different color.

Is this the same pack from Kickstarter?

Yes. It's the same pack our Kickstarter backers got.

Fit & capacity

What fits in each mode?
  • Hip pack (2L): phone, keys, wallet, a small water bottle, a light jacket.
  • Backpack (18L): extra layers, larger water bottles, lunch, a hammock or blanket, a grocery stop.
How big is it?
  • Hip pack: 20 cm H × 30 cm W × 4 cm D
  • Backpack: 46 cm H × 26 cm W × 19 cm D
  • Weight: 7 oz (200 g) either way
What's the waist belt range?

The waist belt adjusts from 23" to 38", and it's removable.

Is it comfortable as a backpack?

Yes. The shoulder straps are padded and adjustable, and the pack is light enough that you feel what's inside it, not the bag itself. It's built for day trips, errands and commutes, not for hauling a heavy load all day.

Will a laptop fit?

A tablet or small laptop will fit in backpack mode, but there's no padded laptop sleeve, so put it in a sleeve of its own. It isn't designed to be a laptop bag.

How much weight can it carry?

It's built for a day's worth of stuff: layers, water, lunch, a market run. The seams are reinforced to take the load without stretching out. For heavy loads, like a week of groceries or gym weights, you'll want a bigger bag.

Materials & care

What's it made of?

70D 100% recycled nylon with a silicone coating, YKK zippers throughout, and reinforced seams.

Is it waterproof?

It's water-resistant, not waterproof. The silicone coating sheds rain and trail spray, and it handles wet commutes fine. In a downpour or a river crossing, put your phone and electronics in a dry bag inside.

How do I clean it?

Hand wash in cold water with a mild soap, then hang it to air dry. Don't machine wash it or put it in the dryer, because heat can damage the silicone coating.

Is there a warranty?

Yes. Every pack is covered for 2 years against defects in materials and workmanship (a seam, a zipper, a buckle). If something fails, email us at hello@agave-products.com with a photo and your order number, and we'll repair or replace it. Normal wear and tear and accidental damage aren't covered.

Shipping & returns

Where do you ship?

Anywhere. We ship worldwide from Seattle.

How much is shipping?

Shipping is calculated at checkout based on where you are.

How long does it take?

Most orders ship within one business day. You'll get a tracking number by email as soon as yours is on the way. Delivery estimates are shown at checkout. See our Shipping policy for details.

Will I pay customs or import duties?

For orders outside the US, your country may charge duties or import taxes. Any fees will be shown at checkout or charged on delivery, depending on where you are.

What's your return policy?

You have 30 days after your pack arrives to request a return. It needs to be unused, with tags, in its original packaging, with proof of purchase.

Email hello@agave-products.com to start one. Once it's approved, we'll send you a return label and instructions. Returns sent without asking first can't be accepted. Sale items and gift cards are final sale.

Full details are in our Return and refund policy.

Can I exchange for a different color?

The fastest way is to return the one you have, and once the return is approved, place a new order for the color you want.

When will I get my refund?

Once we've received and inspected your return, we'll email you. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.

My pack arrived damaged or wrong. What do I do?

Email hello@agave-products.com right away with your order number and a photo, and we'll make it right.

I'm in the EU. Anything different?

Yes. You can cancel or return your order within 14 days for any reason, under the same condition requirements as above.

Still have a question?

Email us at hello@agave-products.com. A real person answers, usually within one business day.